EmpInfo Background Check Error

About EmpInfo Company
EmpInfo is a background screening company based in San Jose, California. It offers employment and income verification services to employers, landlords, lenders, and government agencies. The company collects, stores, and provides employment-related information to help organizations make decisions about hiring, loans, housing, and benefits.
EmpInfo operates as a consumer reporting agency (CRA). This means that it gathers personal and financial data and shares it with third parties. Because it deals with sensitive information, EmpInfo must follow strict legal rules to ensure accuracy and fairness.
What is EmpInfo Under the Law?
Under U.S. law, EmpInfo is defined as a consumer reporting agency (CRA). This classification is part of the Fair Credit Reporting Act (FCRA), a federal law that regulates how consumer data is collected, stored, and used.
As a CRA, EmpInfo must:
- Provide accurate information
- Allow consumers to access their reports
- Offer a way to dispute errors
- Remove or correct inaccurate data
Failing to meet these legal obligations can lead to serious consequences for the company, especially if the errors affect someone’s job, housing, or loan application.
How Does EmpInfo Conduct Background Checks?
EmpInfo collects employment and income data from employers and payroll systems. When a company requests a background check, EmpInfo verifies:
- Where you’ve worked
- Your job titles and responsibilities
- How long you worked at each job
- Your salary or hourly wage
It then shares this information with the requesting company, often within minutes or hours, depending on how quickly the data is retrieved.
How Long Does an EmpInfo Background Check Take?
Most EmpInfo background checks are completed quickly. If the company already has your employment data on file, it can return results instantly or within a few hours.
However, if your records need to be pulled from your employer or payroll provider, it may take a few days. In rare cases, if there are discrepancies or missing data, the process could take up to a week or more.
What Information Does EmpInfo Include in Its Background Checks?
EmpInfo background checks generally include:
- Your current and past employers
- Employment dates
- Job titles
- Pay rates
- Employment status (e.g., active, terminated, on leave)
EmpInfo may also report gaps in employment or irregularities in job history. This can influence whether an employer or lender trusts your application.
EmpInfo: Criminal Background Check
EmpInfo does not typically conduct criminal background checks directly. Its focus is on employment and income verification.
However, some employers might use EmpInfo in combination with other screening services to conduct a full background check that includes criminal history, credit scores, and identity verification.
EmpInfo Background Checks for Employment
When you apply for a job, especially in large companies or government roles, your employer might use EmpInfo to confirm your work history and income.
This helps them:
- Verify the honesty of your resume
- Assess your qualifications
- Confirm that your past roles match what you claim
Even small errors—like wrong job dates or salary figures—can raise red flags for employers.
What Are Your Rights During a Background Check?
As a job applicant or loan seeker, you have rights when someone runs a background check on you. These rights are protected by the Fair Credit Reporting Act (FCRA).
You have the right to:
- Be informed before a background check is run
- Give written consent
- Access your background report
- Dispute incorrect or outdated information
These rights apply even if the check was done by EmpInfo or any other CRA.
Your Rights Under the FCRA
The Fair Credit Reporting Act (FCRA) gives you the following rights:
- Right to know: You must be told if your background report was used against you.
- Right to see your file: You can request a free report once every 12 months.
- Right to dispute: You can correct inaccurate or incomplete information.
- Right to consent: Employers must get your permission before pulling your report.
- Right to sue: You can take legal action if your rights are violated.
EmpInfo must follow these laws just like any other background check company.
Which Companies Use EmpInfo for Background Checks?
EmpInfo is used by:
- Large employers
- Staffing agencies
- Government programs
- Financial lenders
- Landlords and property managers
These organizations rely on EmpInfo to quickly verify employment and income history, especially during job applications or financial reviews.
Can EmpInfo’s Background Checks Contain Errors?
Yes. Like all background check companies, EmpInfo’s reports can contain mistakes. These errors may be due to incorrect data from your employer, outdated records, or technical issues in the reporting process.
Even small mistakes can have major effects, such as:
- Losing a job opportunity
- Being denied for housing or a loan
- Missing out on public benefits
What Causes Errors in Background Checks?
Common causes of errors include:
- Typing mistakes (wrong name, job title, or employer)
- Mismatched records (confusing two people with similar names)
- Outdated information not updated by employers
- Data syncing issues from payroll systems
- Miscommunication between EmpInfo and the requestor
Any of these problems can lead to a faulty report.
Main Types of Error
Some frequent types of errors found in background checks include:
- Incorrect job titles or roles
- Wrong start or end dates
- Wrong or missing salaries
- Reports showing employment when you were not actually hired
- Missing employers from your history
These errors might seem minor but can affect how a hiring manager or lender views you.
How Common Are Errors in EmpInfo Background Checks?
While there are no public stats just for EmpInfo, studies show that about 1 in 5 Americans have at least one error on a background check.
This means errors are more common than people think. Even though EmpInfo works with employer data, mistakes can still happen if:
- Your employer didn’t update their system
- The information wasn’t passed correctly
- You changed jobs recently
What Are the Consequences of Having Errors in Your Background Check Report?
Errors in a background report can lead to:
- Job offers being revoked
- Loan or mortgage applications denied
- Rental applications rejected
- Delays in getting public benefits
Besides the financial damage, these errors can hurt your confidence, delay important life events, and cause emotional stress.
Contact EmpInfo to Correct Errors in Your Background Report
If you find an error in your EmpInfo report, act quickly:
- Visit the EmpInfo website.
- Find their contact page or support email.
- Request a copy of your background report.
- Clearly explain the error in writing.
- Provide supporting documents (e.g., pay stubs, offer letters).
EmpInfo must investigate your claim within 30 days under the FCRA.
What to Do If You Don’t Get Answers to Your Background Report Questions
If EmpInfo does not respond or refuses to fix an error, you can:
- File a complaint with the Consumer Financial Protection Bureau (CFPB)
- Contact the Federal Trade Commission (FTC)
- Speak to a consumer rights lawyer
You can also send a follow-up letter to EmpInfo and keep a copy for your records.
You Can Sue EmpInfo If Your Report Has Errors
If EmpInfo’s error causes you harm—such as losing a job or housing—you may be able to sue for damages. A consumer protection attorney can help you:
- Gather evidence
- File a lawsuit
- Claim compensation for financial and emotional losses
Courts can also require EmpInfo to fix your report and pay penalties.
Who Can Help You Correct Errors on a EmpInfo Background Check Report?
Here are some resources that can help:
- Consumer rights lawyers: They specialize in suing background check companies.
- Legal aid clinics: Free help for low-income individuals.
- Credit counseling agencies: Help you understand your report.
- CFPB and FTC: Government agencies that enforce your rights.
Acting quickly and keeping records of all communication is key to resolving errors effectively.
EmpInfo plays a major role in employment and income verification across the U.S. However, just like other background check companies, it can make errors that impact your life in serious ways. By knowing your rights under the Fair Credit Reporting Act and understanding how to dispute mistakes, you can protect your future and hold companies accountable.
If you ever find yourself facing trouble because of an EmpInfo background check error, don’t ignore it—take action, ask questions, and seek legal help if needed.
Conclusion: Sanders Law Group Can Help
Navigating the complexities of background check errors can be daunting, but you don’t have to face this challenge alone. At Sanders Law Group, our experienced attorneys are dedicated to fighting for your rights and ensuring that your background check report is accurate and error-free. With over $14 million in settlements recovered, our track record speaks for itself.
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We believe in transparency and client satisfaction, which is why we provide a free instant case review. Let us take the burden off your shoulders and ensure that your background check reflects your true history. If you’ve been denied a job or housing due to an inaccurate background check, contact Sanders Law Group today to get started on getting you compensation for inaccurate background checks and reclaim your future.
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Don’t let background check errors stand in the way of your success. Trust Sanders Law Group to provide the knowledge and dedication needed to clean up your background check report and protect your rights. With our experienced team by your side, you can confidently move forward, knowing that your background is accurately represented and your future is secure.